AI Business Transformation: Why Most Businesses Are Adopting AI But Not Creating Value
Most Singapore businesses are now using AI. Very few are creating value with it.
This panel discussion is for founders and business leaders who have invested in AI tools, told their teams to use them, and are quietly wondering why the needle has not moved. As adoption rates climb and government grants multiply, a different problem is emerging: businesses that are paying for AI without knowing what outcome they are trying to build.
This session cuts past the tools conversation to ask harder questions. Why do most AI deployments stall at the level of individual productivity rather than compound into organisational capability? What does it actually look like when AI generates business value, not just time saved? And who inside your business is accountable for the answer?
Key themes include:
- Why AI adoption is rising but AI value creation is not
- The difference between using AI and building with AI
- What a real AI transformation brief looks like, versus what most businesses actually ask for
- Why the most valuable thing AI can do for your business is often something you did not know to put in the brief
- Who should own AI outcomes inside an SME, and what that role actually looks like
- What businesses in developing markets are doing with AI that Singapore businesses are not
Ideal for founders, senior leaders, and business owners who are past the hype stage and ready for a more honest conversation about what AI can actually do for the businesses they are running.
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Mr Christopher How – Moderator & Emcee
Christopher How is a seasoned regional Digital Marketer with close to 20 years of experience across a wide variety of industries such as telecommunications, consumer electronics, real estate consultancy, financial services, pharmaceutical, etc.,
Some of the companies Christopher has worked in includes Experian, JLL, Philips Lighting, BlackBerry, Circles Life and Income.
Since 2023, Christopher has immersed himself in the space of AI, particularly in the areas of business transformation and marketing. Now, he helps businesses unlock value by translating business challenges and implementing practical AI solutions.
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Mr Alva Chew – Speaker
Alva Chew is the Founder of AeroChat, an AI agent platform that helps businesses run customer service on autopilot. He is also the Founder of Stridec, a Singapore-based agency specialising in SEO, GEO, and AI search optimisation.
With 25 years of entrepreneurial and digital marketing experience, he has built and scaled businesses at the intersection of content, technology, and customer acquisition.
An ACLP Certified Trainer, Alva also conducts both private and public courses for adult learners, with a focus on AI and digital marketing.
He has a deep passion for exploring technology through the lens of pragmatism and practicality, believing that technology should improve quality of life and business efficacy in everyday settings, rather than exist for its own sake.
He brings a practitioner’s lens to the sales and GTM conversation, having built inbound-led growth engines across both SaaS and agency models, with a focus on sustainable, repeatable revenue over short-term pipeline activity.
Mr Lionel Lee – Speaker
Lionel Lee is the Co-founder of InnovNation.ai, an AI-powered platform supporting universities, governments, startups, and innovation ecosystems across Asia. With experience spanning across education, non-profits, and the entrepreneurship ecosystem at the National University of Singapore (NUS), he has worked with founders, researchers, students, and working professionals to navigate innovation and change.
As AI reshapes industries, jobs, and business models, Lionel will share his perspectives on lifelong learning, career reinvention, entrepreneurship, and future-ready skills and how participants can leverage AI, tap into emerging opportunities and stay ahead.
