In current turbulent business environment, implementing technology solutions alone into your business process is not sufficient to ensure desirable ROI. Based on many substantive research studies, people and cultural factors constitute the major obstacles and failures in digital transformation including AI adoption(which is a more recent wave of disruption).

In this panel discussion, we have invited 3 seasoned entrepreneurs with immense change management experience to share their insights in helping workforce adapts and transform alongside digital and AI adoption.

Digital and AI adoption should not be treated merely as a technology problem, rather these involve more of a set of work structure, job design, behavior and work culture challenges. Business leaders should lead culture change in a digital world involves several key dimensions and strategies. We shall dive into the strategies in embracing a culture of innovation, overcoming resistance to change, breaking down silos across departments and functions. We shall also cover some best practices to sustain a digital culture that promote continuous improvement and adaptation.

By paying closer attention to the cultural change dimension, organizations can successfully navigate the complexities of digital and AI adoption with engaged workforce.

Speakers

Edmund Seow is an Organizational Development & Change Specialist with 15+ years helping organizations convert strategy into measurable growth. He has partnered with multinational corporations, financial institutions, NGOs, and startups across Southeast Asia to design scaling frameworks, optimize operations, and align executive teams for execution.

Latha Prasad is the founder and CEO of Unstuck & Co, a coaching and change consultancy for individuals and businesses. Latha has 20+ years of working globally with cross-functional C-Suite and all levels of stakeholders, on end-to-end strategic change and continuous improvement programs – and translated that into flexible frameworks, practical tools, and a compassion-centered approach for tailored individual and business change. She does this through coaching programs, leadership and team workshops, end-to-end organizational and operational change advisory, and experiential learning sessions.

Seasoned Customer Success and Growth Leader with over a decade of experience driving digital transformation, SaaS adoption, and customer value realization across the APAC region. Specializing at the intersection of AdTech, MarTech, and emerging AI technologies, Zhen Rong has a proven track record of guiding enterprise organizations away from fragmented legacy systems and into unified, high-performing digital stacks. Throughout his career at industry-leading platforms including Adobe, Mastercard, and Telmar, he has served as a critical bridge between complex technical solutioning and business-level execution. A passionate advocate for workforce enablement, Zhen Rong has led over 50 regional workshops for major global brands and agency networks (Expedia, Ikea, GroupM etc), successfully driving user adoption by focusing heavily on education, work culture, and practical KPIs.